Jim Cheney's Blog

Educational Experience

BA · Communications, Emphasis in Public Relations and Advertising ·

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Professional Experience

Store Manager, Radio Shack, August 2007 – March 2009

Baltimore, MD

· Review sales reports and adjust focus and training to improve key areas

· Train associates in selling, cash handling skills and policies and lead by example on the sales floor

· Assist customers in finding the right products to fit their needs

· Manage a staff of up to seven direct reports

· Responsible for interviewing, hiring, and training new associates

· Set challenging sales goals for the store and individual associates

· Provide customers with outstanding customer service

· Build relationships with customers to increase level of service and to create opportunities for up-selling

Assistant Store Manager, Radio Shack, July 2007 – August 2007

Owings Mills, MD

· Promoted from nine-month store manager training program within six weeks

Sales Associate, Radio Shack, July 2005 – July 2007

Franklin, TN and Owings Mills, MD

· Ranked consistently in the top five percent of sales associates in my district

· Had the highest personal sales in my store for 18 of last 19 months in position

Promotions Director, WVMM, August 2003 – May 2005

Grantham, PA

· Design and facilitate all of the station’s contests and giveaways

· Maintain the station’s website using HTML

· Represent WVMM at various local events

· Coordinate all of the station’s promotional activities

· Responsible for researching and cold calling prospective promotional sponsors

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Additional Information

· Computer Proficiencies: Microsoft Office (Word, Excel, PowerPoint), Social Networking, Macintosh and PC Computers, Adobe Audition

· Syndicated Writer for BleacherReport.com